From first signal to closed case
Every case goes through the same twelve steps. Code decides what I'm allowed to do and when a case is done. I do the investigating and explaining.
Everything I handle
From alert to verified fix
Here's one case from start to finish. You only step in when a decision needs a person.
Signal comes in
An alert from GuardDuty, a push to a pull request or a vendor advisory. I save the raw data first, then merge duplicates so one problem becomes one case.
A team with a second opinion
I work as a small team of agents. They pass each other structured findings tied to evidence, never raw transcripts. Before anything reaches you, a verifier built on a different model provider checks the conclusion.
Verified or owner-confirmed
I mark a case verified only when the live state matches what the plan said would happen. If only a person can confirm the fix, the case is marked owner-confirmed and counted separately. We report both numbers.